![]() ![]() Since this rewards system doesn’t seem to work as intended at the moment, and with the frankly concerning lack of support they offer I no longer feel comfortable using PENN. Despite many attempts to contact support, I have received no response on this issue either.Ī big part of me using PENN for gambling was the rewards system they offered. Now when I earn rewards they go to this new account which I can’t access as it has the same login email, and the funds in my original account are set to expire since I am not “earning” PENN cash on this account in the allotted 30 day window. The error message when I try to checkout with my cart states to contact the PENN support email, which has never responded to any issue that I have had.Īdditionally, after the big update to the Sportsbook app, PENN generated a second PENN Play account and number for me on the same email. (PNGI or the Company) through its subsidiaries owns, operates or has ownership interests in gaming and racing facilities and video gaming terminal operations. It also offers sports betting in 15 jurisdictions and online casino. It operates 43 properties in 20 states, under brands including Hollywood Casino, Ameristar, and Boomtown. Despite earning a good amount in PENN Play rewards I am unable to actually use the rewards as it states I can in the PENN Marketplace. Penn National Gaming A LEADER IN RACING Penn National Gaming, Inc. Penn Entertainment, Inc., formerly Penn National Gaming, is an American entertainment company and operator of integrated entertainment, sports content, and casino gambling. ![]()
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